Qilu Evening News Qilu Yidian reporter Zhang Lei correspondent Ai Min Zhang Lixin
"Going to the mall is not only for shopping, but also for the convenience of the people. I really didn’t expect it!" On September 27th, Ms. Xie, a citizen who was shopping in wanda plaza, Texas, found that she wanted to run the business license registration in the government service hall before she happened to see the guidance catalogue of "political-business cooperation" set up by the service desk of Dezhou wanda plaza Commercial Management Co., Ltd., and she came to consult the relevant materials with an attitude of asking by the way. When she was told that she could be assisted by the agent of Wanda Service Desk all the time, and the materials were fully prepared and submitted to the examination and approval bureau, the postal staff could directly submit the license after the examination and approval. The convenience of all this benefits from the strategic cooperation agreement of "political and business cooperation" signed by Decheng District Administrative Examination and Approval Service Bureau and Dezhou wanda plaza Commercial Management Co., Ltd.
In order to further deepen the "one-time success", around the structural reform of the supply side in the field of government services, we will further expand the cooperation field according to the principles of "mass point, commercial super-connection, postal operation and government operation", and integrate the service modes of "running nearby" and "running from home" to "running at most once". On September 27th, Decheng District Administrative Examination and Approval Service Bureau held a signing ceremony for the strategic cooperation agreement of "political and business cooperation" with Dezhou wanda plaza Commercial Management Co., Ltd., which unveiled the "Government Convenience Service Point" in wanda plaza. Since then, the District Administrative Examination and Approval Service Bureau has delegated the first batch of 35 high-frequency items (see the guidance catalogue for details) including business licenses, food business licenses and public places hygiene licenses to the "Government Convenience Service Point" in Wanda Shopping Mall, realizing that government services can be handled nearby and more.
The people who handle affairs can take the way of doing things nearby, bring materials to the staff of the "Government Convenience Service Point" at the wanda plaza General Service Desk for consulting services, and at the same time call the postal telephone Commissioner’s hotlines 0534-12345, 0534-228675 and 15954777187, and the postal staff will respond within 5 minutes, and arrive in wanda plaza within 30 minutes after the response to handle the uploading of materials for the people, and accept the materials for administrative examination and approval.
At the same time, the people who handle affairs can also adopt the "530 door-to-door service" home-based mode, and the people who handle affairs in wanda plaza business district can also call the above-mentioned hotline of postal telephone Commissioner immediately to make an appointment for door-to-door service by telephone. The telephone attendant will inform the application materials at one time and immediately distribute the order to the political and postal service Commissioner after confirming that the materials are complete. The postal service Commissioner will respond within 5 minutes and confirm the time and address with the people who handle affairs, and make a door-to-door preliminary examination and receipt of materials within 30 minutes, and the accepted materials will be delivered to the administrative examination and approval department. By taking advantage of the advantages of supermarkets and postal terminal outlets, we adopt the mode of "530 door-to-door service" and implement a new model of government service of "mass point, supermarket access, postal service and government office", so that the masses can run from "at most once" to "don’t run at all" and realize that government services can be done nearby and at multiple points.
Setting up a "government convenience service point" in Shangchao to create a "political and business cooperation" service system for the coordinated development of the government and enterprises is an innovative convenience move in Decheng. "The implementation of the’ political and business cooperation’ service has achieved a win-win situation for many parties. Citizens can do things conveniently nearby, which also increases the potential customers of shopping malls, and at the same time diverts people who go to government service centers and other related units to do things, thus reducing their pressure. This service model has lasting vitality. " Guan Jinghua, general manager of Dezhou wanda plaza Commercial Management Co., Ltd. told reporters.
The relevant person in charge of the Decheng District Administrative Examination and Approval Service Bureau also said that relying on Wanda Shopping Mall’s "government convenience service point" can not only bring tangible convenience to the masses and enterprises, but also bring more customer flow and business volume to the shopping mall through expanding services, which can attract the masses to take the initiative to go to the shopping mall to handle government service business and promote the growth of shopping mall business circle. It is a beneficial practice for the government and shopping mall institutions to complement each other and integrate development. In the next step, the district examination and approval bureau will take this cooperation as an opportunity to actively promote the refined, integrated and personalized development of the "political-business cooperation" model, actively explore new measures, new ways and new mechanisms to optimize services, further tap the potential of political-business cooperation, enhance the level of cooperation, deepen the level of cooperation, adjust and increase service items in a timely manner according to the needs of the masses and the maturity of matters, continue to introduce more convenience service measures, and achieve win-win cooperation among the people serving Decheng. Make every effort to create a first-class ecological environment for government affairs and consumption, and make new and greater contributions to promoting high-quality economic and social development and building a new era modern new Dezhou demonstration zone that is "rich, beautiful and strong"!
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